Privacy Policy

Last updated: January 2024

Introduction

At ZAIA Systems ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our ZAIA GOS platform and related services.

Information We Collect

We collect information that you provide directly to us, including:

  • •Account information (name, email, company name)
  • •Payment and billing information
  • •Communications you send to us
  • •Content you create using our platform
  • •Integration data from connected services

How We Use Your Information

We use the information we collect to:

  • •Provide, maintain, and improve our services
  • •Process transactions and send related information
  • •Send you technical notices and support messages
  • •Respond to your comments and questions
  • •Analyze usage patterns to improve our platform

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • •With your consent
  • •With service providers who assist our operations
  • •To comply with legal obligations
  • •To protect our rights and prevent fraud

Data Security

We implement enterprise-grade security measures to protect your data, including encryption in transit and at rest, regular security audits, and strict access controls. Your data is stored in secure data centers within the Gulf region.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You can request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

  • •Access your personal data
  • •Correct inaccurate data
  • •Request deletion of your data
  • •Export your data
  • •Opt out of marketing communications

Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@zaiasystems.com